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Terms of Service Agreement

Terms of Service Agreement

This Terms of Service Agreement (“Agreement”) is entered into between Giona Hardwood Floors Limited (“Giona Hardwood Floors,” “we,” “us,” or “our”), a hardwood flooring company located in Vancouver, Coquitlam, and you, the user (“you” or “your”). By accessing or using our website (http://gionahardwood.com), contacting us via email (), or engaging in any business transactions with us, you agree to be bound by the terms and conditions outlined in this Agreement.

1. Services Offered: Giona Hardwood Floors Limited specializes in providing hardwood flooring installation, restoration, sanding, staining, basement flooring, deck flooring, stair flooring, floor repair, and floor refinishing services. We aim to deliver high-quality craftsmanship and exceptional customer service to meet your hardwood flooring needs.

2. Scope of Work: Our services are offered in Vancouver, Coquitlam, and surrounding areas. We undertake projects according to the specifications provided by the client and strive to complete them in a timely and professional manner. Any additional services requested beyond the scope of the original agreement may incur additional charges, subject to mutual agreement between Giona Hardwood Floors and the client.

3. Pricing and Payment: The pricing for our services is determined based on factors such as the scope of work, materials used, and project requirements. We provide transparent pricing estimates to our clients before commencing any work. Payment terms, including deposit requirements and final payment schedules, will be outlined in the project proposal or agreement.

4. Warranty and Guarantees: Giona Hardwood Floors Limited stands behind the quality of our workmanship and materials used. We offer warranties and guarantees on our services, which may vary depending on the type of service provided. Details of warranties and guarantees will be provided to the client in writing before the commencement of any project.

5. Intellectual Property: All content, including but not limited to text, images, logos, and designs, displayed on our website and promotional materials, is the intellectual property of Giona Hardwood Floors Limited. You agree not to reproduce, distribute, or use any content from our website without prior written consent.

6. Confidentiality: Giona Hardwood Floors Limited respects the confidentiality of our clients’ information. We will not disclose any confidential or proprietary information shared with us during the course of our business relationship without the client’s consent, except as required by law.

7. Limitation of Liability: In no event shall Giona Hardwood Floors Limited or its owner, Ignacio Lebrija, be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with our services, including but not limited to loss of profits, business interruption, or property damage.

8. Governing Law and Jurisdiction: This Agreement shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts of British Columbia.

9. Amendments and Modifications: Giona Hardwood Floors Limited reserves the right to amend or modify this Agreement at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this Agreement periodically for updates.

10. Contact Information: If you have any questions or concerns about this Agreement or our services, please contact us at: Giona Hardwood Floors Limited Website: http://gionahardwood.com Email: Owner: Ignacio Lebrija

By using our website, contacting us via email, or engaging in business transactions with us, you acknowledge that you have read, understood, and agreed to be bound by the terms and conditions of this Agreement.

Effective Date: January 30, 2024

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